Head of Account Management - UK & Europe

March 29

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Form3

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We design, build and run the technology that powers the future of payments.

Payments • Banking • Cloud Software • SWIFT • Real-Time Payments

501 - 1000

💰 Debt Financing on 2022-10

Description

• Reporting into our Chief Commercial Officer, you’ll be a key member of the Customer Success leadership team and play a pivotal role in ensuring the Account Management Teams are well aligned to the wider CS team and business. You’ll lead three teams (UK, EU & Global Strategic Brands), making up a team of 6+ Account Directors, focused on leading and building out relationships across Tier 1-2 Banks and Financial Institutes. You’ll lead the end-end account management strategy, with a focus on both long-term relationship management and driving significant YoY revenue growth. • Lead and mentor the UK, European & Global Strategic Brands Account Management Teams, driving performance and exceeding both client expectations and revenue targets. • Working closely with our Sales Specialist team, you’ll support the team in building out Form3’s customer base, with a focus on key strategic accounts. • Drive forward account management best practice; emphasis on strategic account planning, short-long term cross-sell/upsell strategies etc. • Focus on cultivating and maintaining strong relationships with our current UK/EU Tier-1 Bank customers, serving as an escalation point for the Account Management Team. • In collaboration with both our Revenue Enablement and Finance Teams, you will lead the data agenda; budgets, forecasting, pipeline reporting, OKR and KPI’s. • As a Banking and Payments specialist, you’ll represent Form3 at industry specific events/conferences.

Requirements

• 5+ years sales leadership experience; managing account management teams of 4 or more. • 5+ years as a high-performing and hands-on Account Director, leading relationships with Tier-1/2 UK and European Banks. • Extensive experience selling account-account payments (UK, EU) solutions across Tier-1/2 UK and European Banks. • Experience engaging with C-suite level stakeholders in UK/European Tier-1 Banks • Evidence growing SaaS revenue across multiple markets and product suites. • Experience scaling high-performing sales and account management teams, focused on enterprise customers with long/complex sales cycles. • Both experienced and passionate about people/talent development, confident coaching/mentoring employees (both inside/outside of sales) Desirable • Additional experience leading “new business” sales teams. • Experience working in a start-up to scale-up environment. • Understanding/knowledge of A2A Fraud solutions. • Data-driven, expert user of Salesforce and other supporting tools.

Benefits

• Flexa-verified employer • Other benefits mentioned in links provided