We're the tech behind your team 💜
Healthcare Recruitment • Staff Retention • RGN recruitment • Nursing Homes
August 7
🔄 Hybrid – Birmingham
We're the tech behind your team 💜
Healthcare Recruitment • Staff Retention • RGN recruitment • Nursing Homes
• Build relationships with Florence users at care homes and various care settings in order to deliver exceptional customer service • Support in identifying opportunities for healthcare professionals within your region as well as ensuring that clients' needs are fulfilled with adequate staffing numbers • Work with a close-knit team to drive Florence performance and adoption across your geographic territory • Support the Regional Account Managers with ensuring all clients reach successful onboarding and retention as Florence customers • Engage with active clients, whilst also focusing on re-engaging with churned clients • Attend to all general enquiries received via email, telephone and our live chat • Consistently reach and exceed monthly team KPIs • Become an expert in your marketplace and contribute to business plans and growth strategies • Contribute to the overall success of the team and reaching business targets • Communicate with clients to get a clear view on their hiring needs and organisational goals
• Proficient in IT • Prior experience in customer engagement • Excellent interpersonal skills to build strong relationships • A strong passion for and/or exposure to the Health & Social Care industry • Demonstrates exceptional communication abilities • A strong desire for continuous learning and personal growth • A collaborative team player • Organised and skilled in effectively prioritising workload
• Competitive salary • 25 days annual leave with option to purchase additional days • Private healthcare insurance • Enhanced maternity and paternity leave • Cycle to Work Scheme • Railcard scheme for under 30's • Flexible personal benefits • Wellness support • Innovative, fun, friendly work environment
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