Customer Success Internship
June 3
🏢 In-office - London
Description
• Build an understanding of the FirstMind Talent Discovery tool. • Build an understanding of customer pain points, requirements, and value that can be delivered by FirstMind. • Learn how FirstMind position solutions to customers relevant to their business needs. • Assistance in introducing FirstMind Practitioner Courses, feedback sessions, and subscriptions to key decision-makers. • Assistance in developing a successful pipeline of commercial leads & clients. • Drafting & presenting client proposals. • Delivering feedback as part of product demo and product deliveries. • Initiating intro calls with CEOs, MDs, and other key business stakeholders.
Requirements
• Working towards acquiring a bachelor’s or master's degree • Innate desire to advise, deal and work with people • Genuine interest in learning and proactively looking for ways to improve • Self-starter, motivated, and organized. • Driven to be part of a dynamic and fast-paced start-up environment • Excellent communication skills (spoken & written)
Benefits
• An exciting opportunity to get in on the ground floor of a hyper growth start-up, and learn what it means to build an impactful data & people-driven business. • Given responsibility in working alongside experienced professionals, supporting them in building, growing, and running aspects of FirstMind. • Passenger seat view of the journey of rapid growth.
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