DHL
DHL is the leading global brand in the logistics industry$1. .$1
world leader Air Freight • Project Cargo • specialist world leader sea freight • Contract Logistics • world leader consolidator
10,000+
Senior Product Designer
August 17
🏢 In-office - London
DHL
DHL is the leading global brand in the logistics industry$1. .$1
world leader Air Freight • Project Cargo • specialist world leader sea freight • Contract Logistics • world leader consolidator
10,000+
Description
• A hands-on design and innovation practitioner, you will shape our products into usable and useful experiences with user needs and business goals at the forefront. • Working in an agile, global team, you will work closely with designers, engineers, data scientists and product managers to solve problems in unique ways. • You will support the Product Design Principal and Product Design Manager in defining standards and guidelines across design and research, ensuring quality and consistency in product experience. • A strategic thinker, you will apply design attention to the small details and the big outcomes, setting service KPIs (Key Performance Indicators) to ensure product design positively impacts business outcomes such as customer satisfaction, financial performance, and growth. • You will guide our engineering teams in the execution of the experience, communicating vision, designs and explaining decisions.
Requirements
• Experienced in user experience design, creating, designing, validating, and measuring products experience. • Ideally a degree in UX Design, Product Design, Human-Centred Design, Graphic Design, Communication Design etc. • Ideally an understanding of coding languages and ability to communicate effectively with developers, specifically with regards to user interfaces like HTML, CSS and comparable languages. • A portfolio of design work/case studies. • Expert skills with design software such as Figma and the Adobe Creative Suite • Excellent leadership and communication skills. • Strong practice of user-centred design methodologies. • Strong storytelling skills in communicating to stakeholders. • Experience conducting user research, usability testing, and incorporating user feedback into the design process. • Expertise in user experience (UX) and user interface (UI) design, interaction design, and other relevant design disciplines. • Confidence in planning and conducting ideation sessions and workshops leveraging design thinking methods. • Ability to articulate design decisions and strategies to both design and non-design stakeholders. • Understanding of business metrics and key performance indicators (KPIs) • Experience handling iterative design throughout an agile development process. • Familiarity with industry-standard design tools and technologies.
Benefits
• Comprehensive rewards package • Personal flexibility • Flexible working hours • Birthday off
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