IT Administrator

July 31

🔄 Hybrid – Cambridge

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Logo of Costello Medical

Costello Medical

Scientific support for healthcare

Market Access • Medical Communication • Health Economics • Medical Education • Evidence Development

201 - 500

Description

• Responsible for IT and user administration, system maintenance, IT documentation, IT auditing, MSP liaison, IT project delivery, user training • Overseeing on-premise and cloud technologies • Setting up and issuing hardware • Responding to user requests • Coordinating IT services delivery in satellite offices • Supporting system audits • Collaborating with the remote managed service provider • Representing the TechOps division • Collaborating for continuous technical improvements • Proactively sharing new ideas

Requirements

• Either 1 year of experience in an IT-related role, a relevant bachelor’s degree, or an entry-level industry standard qualification (e.g., CompTIA, Microsoft, ITIL) • Experience with Windows operating systems and Microsoft Office applications • Experience administrating enterprise IT solutions, particularly in identity and access management and file system administration • Excellent written and verbal communication skills • Exceptional organisational skills and high attention to detail • Ability to plan and prioritise your own time • Proactive mindset for problem-solving • Collaborative approach to working • Self-awareness to reflect on your work and performance • Interest in mastering unfamiliar systems and company processes • Experience with Microsoft 365, cloud storage solutions, IT hardware administration, familiarity with IT policies, proficiency in MacOS

Benefits

• Discretionary profit share bonuses • Hybrid working options up to 50% from home • Generous holiday allowance • Flexible working hours • Employer pension contributions • Comprehensive travel insurance • Private medical insurance • Critical illness cover • Income protection • Full funding for external training • Interest-free travel loan scheme • Discounted gym memberships

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