Operations Manager (etc.venues)

August 24

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Convene

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Convene creates dynamic work experiences through premium venues, workplaces and digital meeting technology.

Meeting Rooms • Off-Site Professional Meetings • Conference Space • Meeting Technology • Meeting Production

501 - 1000

Description

• To have first line responsibility for the delivery to the highest standards of client care • To manage and drive forward the yearly, monthly and unplanned maintenance requirements throughout the venue • To ensure that each department works to maintain the highest standards of delivery and customer service • To monitor client feedback and ensure that records are being kept up to date • To control purchases order systems with operations

Requirements

• Candidate must currently reside in the UK and be able to work in the UK without sponsorship • Understanding and managing the Client Service and Conference Service departments and teams • Direct management of the Events operations team and Conference Services Team and oversee staff rotas • Ensure that all direct reports follow HR procedures with their team • Ensure that all team members receive adequate and statutory training to Health and Safety • Ensure effective communication between all FOH departments and with the wider venue • Maintaining excellent client relations to ensure a successful venue

Benefits

• Generous paid time off, including an extra day off for your birthday • Participation in our pension scheme with contributions from Convene • Professional development support • Private Medical Insurance • Wellness subsidy to support your wellbeing • Savings on bikes and equipment through Convene’s Cycle to Work programme • A chance to be part of a dynamic, growing team • The opportunity to have a significant impact on your team and the business in the work that you do