Cognite
A global leader in industrial software; driving the digital transformation of asset-heavy industries around the world.
IT • Data Platform • IIOT • Machine Learning • Artificial Intelligence
501 - 1000
Account Manager
August 29
🔄 Hybrid – London
Cognite
A global leader in industrial software; driving the digital transformation of asset-heavy industries around the world.
IT • Data Platform • IIOT • Machine Learning • Artificial Intelligence
501 - 1000
Description
• Manage and nurture long-term relationships with assigned customers. • Develop and implement account strategies in collaboration with cross-functional teams. • Work closely with customers to understand their business goals and maximize the value of Cognite's products. • Drive renewals and negotiate expansion opportunities for your portfolio. • Collaborate with the Customer Success and extended Sales teams to ensure customer success and account plans are in place and diligently delivered. • Contribute to maintaining high Customer Satisfaction. • Engage customers through newsletters, webinars, and events.
Requirements
• Bachelor's degree or relevant work experience. • 5+ years of experience in customer engagement or account management. • Familiarity with Account Management methodologies and practices. • Commercial experience in renewals and/or upselling. • Confidence in engaging with C-level sponsors. • Strong communication skills, both written and verbal. • Experience with data contextualization technology and SaaS. • Knowledge of heavy asset industries (e.g., oil and gas, power, utilities). • Familiarity with Salesforce, Clari, Command of the Message, and MEDDPICC (a strong bonus).
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