Cloudflare
At Cloudflare, we have our eyes set on an ambitious goal — to help build a better Internet.
nginx • lua • go • web performance • web security
1001 - 5000
Senior Customer Solutions Engineer, App Security (London based)
August 13
🔄 Hybrid – London
Cloudflare
At Cloudflare, we have our eyes set on an ambitious goal — to help build a better Internet.
nginx • lua • go • web performance • web security
1001 - 5000
Description
• As a Customer Solutions Engineer (CSE), you will be the trusted technical advisor • Help customers be successful and derive value from their Cloudflare investment • Work closely with the Customer Success Manager and other teams • Ensure customer retention and expansion through relationship building • Provide proactive technical guidance across all products • Collaborate with teams to assist with technical escalations • The role requires 20-50% travel
Requirements
• Fluency in English and one other European language • 7-9 years of prior post-sales customer relationship management • Deep understanding of how the internet works • Ability to proactively identify and solve problems • Demonstrated experience with a scripting language • Technical curiosity and passion • Ability to manage a project, work to deadlines, and prioritize
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