Applications Support Engineer - Finance (JR101105)

August 3

Apply Now

Receive Emails with Similar Jobs

Clarion Events

WebsiteLinkedInAll Job Openings

Clarion is one of the world’s leading events organisers, we produce and deliver innovative and market-leading events.

501 - 1000

Description

• Provide technical support to business users of Dynamics 365 Finance, addressing their issues promptly and effectively. • Answer and resolve support requests, ensuring timely and accurate solutions to maintain system functionality. • Train and onboard new users to the Dynamics 365 Finance platform, ensuring they are comfortable and proficient in using the system. • Manage batch processes, including identifying and troubleshooting failed processes to ensure seamless operations. • Review M365 updates, incidents, and vulnerability reports with the team, coordinate necessary updates, and document changes as required. • Perform regression testing on Microsoft releases and internal developments to ensure system stability and performance. • Administer Lifecycle Services to keep Dynamics 365 Finance updated and running efficiently. • Review data quality and manage imports/exports of data via the Data Management Framework to ensure data integrity. • Collaborate with internal stakeholders to design and implement improvements and enhancements to the system. • Produce and revise training materials for new features and releases to keep users informed and proficient. • Administer Azure DevOps pipeline releases to streamline deployment processes and maintain system integrity.

Requirements

• Proven experience in the implementation or administration of Dynamics 365 Finance and Supply Chain Management. • MB-300 Dynamics 365 Core Finance and Operations certification is desirable, showcasing a strong foundation in the platform. • Results-oriented and self-motivated to deliver high-quality work and achieve project goals with excellence. • Passion for continuous learning and development, staying updated with the latest trends and advancements in Dynamics 365. • Ability to lead and develop trusted relationships with key stakeholders, fostering a collaborative working environment. • Strong requirements gathering skills with demonstrable experience to accurately capture and address business needs.

Benefits

• 25 days’ holiday plus bank holidays • End of year wellbeing shutdown (closed for the last week of the year) • Celebration day off (e.g. birthday, Diwali, Eid, etc) • Summer Hours in August (3pm finish on Fridays) • Helping Our World (HOW) Days – one paid day per quarter to carry out charity work • Pension Scheme • Private Medical Insurance • Health Cash Plan • Wellbeing Library (MYNDUP) • Mentoring Programme • Subsidised Café • Season Ticket Loan • Cycle to Work Schemes • Free on-site gym and shower facilities • Free eyesight tests • Free flu vaccination – offered on site once a year for all employees