Senior Revenue Operations Analyst

June 11

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Causaly

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Causaly accelerates how humans acquire knowledge and develop insights in Biomedicine.

Artificial Intelligence • Natural Language Understanding • Knowledge graphs • Pharma • Life Sciences

51 - 200

💰 Venture Round on 2022-10

Description

• Lead and support strategic projects aimed at driving revenue growth and operational excellence. • Assess a potential CRM migration from HubSpot to Salesforce. • Automate processes to ensure efficient and reliable data management, securing end-to-end project delivery from data input to insightful visualisations. • Provide analytical support and strategic project management for initiatives such as pricing strategies, sales incentives, and market expansion. • Manage integrations between various data, tools and platforms to maintain data integrity and accuracy, addressing data discrepancies. • Oversee the monitoring and analysis of customer satisfaction metrics and feedback, identify strategic opportunities for improvement and driving initiatives to improve customer experience. • Enable and drive change management as new tools and systems are launched, ensure systems are effectively supporting revenue operations and that users are adequately trained. • Work cross functionally and build relationships to support all GTM teams. • Identify bottlenecks in our funnel and manage the pipeline, driving automation initiatives to reduce manual tasks.

Requirements

• You have a minimum of 3 years of experience in Revenue Operations, Sales Operations or a related role • You have experience in using GTM tools like: HubSpot, Gong and Planhat • You are familiar with data integration and data governance practices • You can prioritise projects in a fast-paced, dynamic environment • You have experience supporting customer-facing roles and are highly collaborative and team-oriented • You have strong creativity, critical thinking and problem-solving skills, and enjoy ‘outside of the box’ when faced with new challenges • You are excited to work in a hybrid working environment and be present in our central London office at least 3 times a week

Benefits

• Competitive compensation package • Private medical insurance (underwritten on a medical health disregarded basis) • Life insurance (4 x salary) • Individual training/development budget through Learnerbly • Individual wellbeing budget through Juno • 25 days holiday plus public holidays and 1 day birthday leave per year • Hybrid working (home + office)