Box Inc Deutschland
Der clevere Karton-Marktplatz
Packaging • Price Comparison • Corrugated Packaging
11 - 50
Product Support Specialist
2 days ago
🏢 In-office - London
Box Inc Deutschland
Der clevere Karton-Marktplatz
Packaging • Price Comparison • Corrugated Packaging
11 - 50
Description
• Support and advise Box users across various platforms • Engage with customers using exceptional communication skills • Address and resolve user requests through multiple channels • Actively contribute to the ongoing success of Box • Collaborate with users to troubleshoot issues • Stay abreast of the latest features and updates in Box products
Requirements
• 2+ years experience in SaaS support or related technologies • Excellent written and verbal communication skills in English • Comfortable engaging with a high volume of customers through various channels • Team player with the ability to collaborate effectively • Can distinguish between technical/non-technical users
Benefits
• Pension • Medical and dental coverage • 25 days of vacation • Subsidized gym membership • Free lunch with in-house chef • Snacks and drinks
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