Infrastructure Engineer - Windows

April 12

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Addison Lee

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Getting London around safely and in style since 1975$1. .$1

Minicabs • Executive cars • Airport transfers • Events • Taxybikes

501 - 1000

Description

• Manage and administer Windows-based systems, including servers, workstations, and related infrastructure. • Install, configure, and maintain Windows operating systems, in partnership with our hosting provider, ensuring optimal performance, security, and reliability. • Design, implement, and maintain Active Directory services, including user and group management, permissions, and security policies. • Collaborate with cross-functional teams to deploy, configure, and manage Azure-based services, such as virtual machines, storage, networking, and identity management. • Monitor system performance, troubleshoot issues, and perform regular system maintenance to ensure high availability and optimal performance. • Implement and maintain system backups, contribute to disaster recovery plans, and business continuity measures. • Ensure system and data security by implementing appropriate access controls, authentication mechanisms, and security patches. • Respond to and resolve technical issues related to Windows systems, Active Directory, and Azure services. • Collaborate with other IT teams and stakeholders to plan, execute, and support IT infrastructure projects. • Stay up-to-date with emerging technologies, trends, and best practices in Windows systems administration, Active Directory, Azure, and AWS. • Provide support and administration of assets within AWS. This to include upgrading components as required to keep services supported and up to date. • Provide support for the currently installed Application suites at Addison Lee. • Design, plan and implement new application installations • Support application lifecycles to ensure Addison Lee’s software suite remains in-support with timely upgrades and provide continual improvement to your area of expertise • Ensure compliance is maintained with regular audits to ensure that license usage is correct • Collaborate with internal teams, to propose new applications and implement any requested applications • Collaborate with vendors and other 3rd-party support teams • Provide general second-line support of Windows environments as part of the Operations Support team • Evaluate emerging technologies and provide thought leadership and perspective for adoption where appropriate • Mentor Service desk team to provide better support of the installed application base.

Requirements

• Understanding of the challenges of supporting a large 24/7 operation • Expert knowledge of desktop and server operating system environments • In-depth knowledge of AWS • In depth knowledge of Application support, troubleshooting, and applications lifecycles • Knowledge of Microsoft’s Remote Desktop Services and the provision of applications within full desktops as well as App-V implementations • Knowledge of Amazon Web Services administration and support • ITIL v3 Foundation certified and experience in ITIL aligned environments • Knowledge of Microsoft Configuration Manager desired • Ability to work on own initiative, independently, and meet deadlines

Benefits

• Up to 10% bonus • Pension Scheme • Private Medical Insurance • Life Insurance (Death in Service) • Gym Allowance • Wellness Program • Cycle to Work Scheme • 33 days Annual Leave (incl. bank holidays) • 2 days paid volunteering leave a year • Travel Insurance • Extensive retail discounts via Reward Gateway (eg c5% off most major supermarkets) • Support with Professional Training and Qualifications via Apprenticeships • Season Ticket Loan • Discounted Cabs and Courier services (within London)